Frequently Asked Questions
1. Should I operate a private fleet or use third-party (for-hire) trucks?

Third-party trucks offer flexibility and variable costs. Depending on the nature of your operations, the most robust approach is typically a hybrid model combining an in-house fleet with third-party capacity.

2. What is the most important asset in the Logistics function?

People, as in every function.
Invest in them, implement job rotation programs, and share your vision with them.
As Richard Branson said: "Train your people well enough so they can leave, treat them well enough so they don’t want to."

3. Should I buy or lease a warehouse?

There is no need to rush into designing and constructing a new warehouse. There are quality properties currently available on the market. You can select the most suitable facility for your needs at relatively low rental costs.
Avoid investing in fixed assets at this stage. Once you have a clear long-term strategy supported by more concrete figures, you can revisit the decision.

4. How can I monitor warehouse staff performance? Do I need to invest heavily in additional software beyond a WMS?

There are always multiple ways to measure productivity.
The issue is not the systems, but the numbers.
The fewer KPIs you track, the easier they are to capture and the more accurately they reflect the true performance picture.

5. My warehouse operator has been with us for many years and knows where every pallet is. Why should I invest in a WMS?

Because you need reliable data and near-zero errors.
Because everything must be scanned and tracked from inbound to final delivery.
Because your batch tracking and expiration dates must be 100% accurate, not "almost" accurate.

6. Processes and ISO. We value organization and have developed an excellent 250-page quality manual that describes everything, yet no one applies it. What’s the issue?

Processes must be simple and easy to understand, especially for a workforce with frequent turnover.
The people who design the processes must have deep, hands-on knowledge of day-to-day operations. Visuals, such as photos, significantly improve usability and adoption.
ISO implementation should be phased, not executed all at once.
As Steve Jobs said: "Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains."

How should I prepare my CV to apply for a job posting I saw?
1. Do not create an overly long CV when you are still at the early stage of your career

It is counterproductive to have a 6–7 page CV when you only have 2–3 years of experience. Include the essential information, structured properly and presented clearly. Do not use large fonts to artificially increase the number of pages. Avoid excessive spacing. Maintain balance and proportion.

2. Include the job reference code in your CV or cover letter

It greatly helps the person screening CVs and shows that you are a careful and detail-oriented candidate. It also helps you keep track of your applications, so you always know where you have submitted your CV.

3. Do not use inappropriate email addresses or unprofessional photos

Create a personal email account on Gmail or Hotmail that does not have names such as serialkiller@gmail.com or ilovemyself@hotmail.gr. The photo you include should be neutral and carefully selected. Do not use pictures in swimwear or holding items such as a hunting rifle, for example.

4. Do not send a cover letter that is not relevant to the recipient

The email you send is received by a specific company, with a specific business focus and a specific customer base. Copy-pasting a generic letter that includes inaccuracies about the recipient will only harm your application. If you are not willing to tailor a cover letter for the specific company, it is better not to send one at all. It may even be better not to send your CV.

5. Submit your CV in the language used in the job posting

It is frustrating when a job ad is posted in a specific language for a reason and applications are submitted in a different one. Most job postings are published in one or two languages (Greek and English), so it is easy to maintain two versions of your CV, one for each case.

6. If the job posting is for Athens and you live in Larissa?

You must clearly state that you are applying for the specific position and that you also have a place of residence in Athens. Otherwise, if only Larissa is mentioned, your CV is likely to be set aside.

And if things go well and you are invited for an interview:

7. Do not be late and do not arrive too early

If you are late, it shows a lack of interest and can have a very negative impact. Keep in mind that the company selected your CV among many others. If you arrive early, wait in your car or have a coffee nearby. It is advisable to be in the area about 30 minutes in advance, but do not enter the company too early, as it may appear desperate. Arriving about 10 minutes before the interview is ideal.

8. Take notes

In a discreet manner and without interrupting the interviewer, take notes on important points you may forget due to stress. This demonstrates professionalism and genuine interest.